FAQs
Answers to frequently asked questions about campaigns and pitches.
FAQs
How to save a recipient list for future use
FAQs
Why are my test emails being flagged as suspicious?
If your test campaigns are marked as "spam", "fake" or similar in your inbox, you may need to speak with your IT teamFAQs
How long does it take for my campaign to send?
99% of the time, your campaign will be sent in under 5 minutesFAQs
I sent a campaign to myself, so why can't I see it in my inbox?
Short answer: speak with your IT teamFAQs
How can I add an email header image to the top of my campaign?
You can manually add an email header image to campaigns and pitchesFAQs
Why do I get bounced contacts when I send campaigns?
A high campaign bounce rate could indicate a poorly maintained media listFAQs
Sending campaigns from Private & Embargo Stories
Sending emails with a Private or Embargoed story attachedFAQs
How to search for campaigns & pitches using filters?
Easily find sent, drafted or scheduled emailsVideo tutorials
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