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FAQs

Answers to frequently asked questions about campaigns and pitches.

How to save a recipient list for future use
Why does my campaign report show unusually high clicks/open rates?
How to send a new campaign to the same recipients of a previous campaign
Why are my test emails being flagged as suspicious?
How long does it take for my campaign to send?
I sent a campaign to myself, so why can't I see it in my inbox?
How can I add an email header image to the top of my campaign?
Why do I get bounced contacts when I send campaigns?
Can I delete an email Campaign from my dashboard?
Why bullet points are not visible in the body of your email
Why is my contact unavailable to pitch?
Sending campaigns from Private & Embargo Stories
How to search for campaigns & pitches using filters?
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