Latest product updates
Bounce management features to improve email health

Managing contact email health can be challenging. Email bounces happen when a message cannot be delivered to a recipient's inbox, and the receiving server sends back a reason explaining why delivery failed.
So following our last release allowing you to mark emails as inactive, we're launching a few new features to help you better manage email bounces.
New inactive status for contact emails

Contact email addresses get used in many ways — like keeping track of somewhere someone used to work after they change roles. But old emails often bounce when someone leaves an organization (or for other reasons), and bounced emails can cause problems when sending pitches and campaigns where you want to ensure you're only sending to valid addresses.
To help with this, following our recent two changes to campaign composer and email statuses we're introducing a new inactive status for contact emails.
Updates to the campaign composer

Hey, Hugo here with another small update.
Following our recent improvements to contact email statuses, we've made some changes to the campaign composer to bring that same clarity into your sending flow. Most of these are visual, but they make a real difference when reviewing who will actually receive your campaign.
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Small improvements to email status for contacts

Hey, Hugo here with another product update (a small one this time).
We've been hearing how frustrating it can be to have bounced emails quietly sitting in your contact list. To help you keep it clean and spot problems more easily, we've made a few improvements to how contact email issues are surfaced.
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