Duplicate contacts

How duplicates in your contacts database are detected

As you continue to build your contact database, it is likely that you'll find some duplicates. In this article, you'll learn more about how Prezly detects duplicates and how you can fix these contacts.

After you create or import contacts, Prezly automatically analyses and detects duplicate contacts.

Use the filter form in the Contacts page and add Duplicate = Yes as a rule, then you will see a full list of duplicate contacts in your database.

Duplicate persons

What is considered a duplicate person:

• Two (or more) people with exact same email address
• A person's primary email address is part of another contacts email address(es)
• A person without an email address, but exactly the same name
• A person without an email address, but exactly the same Twitter or Facebook handle

Duplicate organizations (outlets)

What is considered a duplicate organization:

• Two (or more) organizations with exact same email address 
• When organizations have the same name
• When an organization's primary email address is part of another organization's email addresses

Prezly automatically identifies the above as duplicates and adds them to the duplicate view (accessible by the filter form in the Contacts page).