Crisis Communication

Crisis communications need planning and strategy to ensure everything runs smoothly. Inside we provide guides & tips.
Lost in translation: The role of foreign data & localisation in crisis comms
Crisis Communication

Lost in translation: The role of foreign data & localisation in crisis comms

The COVID-19 crisis has put people and systems to the test. As I write, more than 3 billion people – nearly half the world’s population – are under some form of lockdown, shutdown or quarantine. From patients and their families, to healthcare professionals and first responders, public officials and business owners – everyone’s world has been turned upside down. 
What does media outreach during the COVID-19 crisis look like?
Crisis Communication

What does media outreach during the COVID-19 crisis look like?

We are living through an unprecedented crisis that leaves many communicators wondering if and how they should change the way they conduct their media outreach.
Crisis Communication Guide 2020 (including free template)
Crisis Communication

Crisis Communication Guide 2020 (including free template)

Before we begin. A complete crisis communication checklist/plan can be found on this public spreadsheet we created.
What you can learn from the all-time best-managed PR Crises
Crisis Communication

What you can learn from the all-time best-managed PR Crises

We all like a good rubber-necking at businesses that experience a PR pickle, but sometimes a company recovers so gracefully that it makes you go, "Bravo!" That's what we're celebrating in this post.
Surviving the Egg Crisis: Crisis Communication Tips and Takeaways
Crisis Communication

Surviving the Egg Crisis: Crisis Communication Tips and Takeaways

This summer’s Belgo-Dutch so-called ‘egg crisis’ is just another example of how ‘being prepared’ for a crisis in terms of communication, and having the right mind-set, is crucial to managing your reputation properly.
Never Waste a Good Crisis: A Lesson in Effective Communication
Crisis Communication

Never Waste a Good Crisis: A Lesson in Effective Communication

The difference between a great brand and an average brand is the mindset of trying to make the most out of it and approach everything as an opportunity. Including a crisis.