Improvement: Easier & better access to Prezly help

We believe that technology should make life easier, not just add noise, so we work hard to make Prezly intuitive, but we also see that a little bit of guidance and easy access to resources empower users to find answers and solve issues quickly. This is why we've recently worked on improving access to our help center and relevant help articles from within the app much simpler and more streamlined.

So what's changed?

We've combined access to help with our chat support, and it is accessible from any page in the app (via the purple button or by pressing the ? key) so you can easily find help articles that are relevant to the page you are working in, or speak with support wherever in the app you are.

You can also search for help articles through the app's search. This is reached either through the search icon in the sidebar, or via a new keyboard shortcut Cmd+K (for mac) or Ctrl+K (for windows and other platforms). This search has also been made larger so you can see more result returned.

Other fixes and improvements

  • Improved messaging for the moving stories to other sites function
  • New site setting video added to site creation success modal
  • Updated campaign report and contact importer pages with latest UI
  • Fixed by causing header image in stories to appear under the subtitle when added to campaigns


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