Custom domain for multiple sites/clients
Set up DNS records to allow your team members to create unlimited sites with a white-labeled URL
In some cases (agencies, enterprises with multiple brands, short-term campaigns), you want to easily set up a white-labeled (own domain) site without contacting your IT team to update DNS records.
To work around this, you can use wildcard records that point all subdomains to customers.prezly.com.
Example - Fashion Agency
The name of your agency is "Fashion Agency," and you have a domain on which you want to host all your sites.
Now for the main agency, you want to use www.fashionagency-pressroom.com and have it display a list of logos/clients. Every client will get their own site with a dedicated URL such as dior.fashionagency-pressroom.com, gucci.fashionagency-pressroom.com, or chanel.fashionagency-pressroom.com.
Step 1
Contact us via chat or email at [email protected] to let us know that you will need Wildcard CNAME support enabled for your license, only site-specific custom domains are available otherwise.
Step 2
For this to happen, you need to set a CNAME record for www.fashionagency-pressroom.com.
Step 3
A wildcard needs to be installed that points *.fashionagency-pressroom.com to customers.prezly.com. This way, team members can easily add new sites and link up.
To verify the setup, use a tool like MxToolbox:

- Can I still use my previously set up custom domains if I change to wildcard support now?
Yes! They can coexist, so deciding to go this route after you've already used single-site custom domain setups is NOT an issue 😁 - Do I have to update them?
No! Already set up single site CNAMEs are maintained. You CAN change them if you want to reflect the new wildcard setup though but it's not a must.