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Dein LopezDL
Dein Lopez
June 2, 2025
4-minute read

Sign-in methods in Prezly

Ways you can access your account


Depending on your workflow, preferences, or team policies, Prezly provides you with different methods to access your account and bang out awesome storytelling content.


Sign in with Email and Password

A common practice, users will need to enter their email address and nominated password to get into their account. Prezly has minimum requirements for password length, and defends against brute-force attacks.

You have the option to reset and change your password from the Prezly login page (click on the "Forgot password?" link).

If you encounter login issues or want to switch sign-in preferences, please contact our support team.

Two Factor Authentication (2FA)

2FA security is enabled for email/password method users. This prevents attackers from gaining access to your account when the password is leaked or brute-forced (trial and error attack).

Keeping your account safe is a top priority for us, which is why we're evolving to making standard security practices like 2FA the default.

What should I expect after entering my email and password?

After inputting your login credentials, you will be asked to enter a 6-digit security code before entering into your Prezly account.

Where do I get the 6-digit codes?

We recommend to install and use an Authenticator app on your mobile device. An Authenticator app is a mobile application that generates one-time passwords (OTP) that are time-based, helping protect your accounts from unauthorized access. 

To pair this with your Prezly account, please have an authenticator app installed on your phone. There are a number of providers available, but the ones below are often recommended:

Once installed, log into Prezly and navigate to:

  1. Settings (bottom left navigation)
  2. Login Details
  3. Scroll down to see Two factor authentication
  4. Click the 'Set up authenticator app' button

My Authenticator app isn't working! What should I do?

We strongly advise that you refer to the app's support/help resources. If all else fails, our support team can help unpair your Prezly account from the Authenticator app and return you to receiving the codes in your email inbox.

What if I don't want to use an Authenticator app?

By default, the 2FA code should be sent to the inbox of the email address you use with Prezly.

Why isn't the 2FA code appearing in my email inbox?

Your email provider or organization IT might have applied additional screening steps, which may delay the delivery or have diverted the email elsewhere i.e. Spam or Promotions tab. Kindly check in those locations or partner up with your IT resource.


Sign in with Google

Sign-in with Google is a service that allows users to sign in to third-party websites and apps (including Prezly!) using their Google Account credentials.

To see how this sign-in method works, please refer to their video here.

For Google sign-in issues, please refer to their support page here.

If you wish to switch sign-in preferences, please contact our support team.


Sign in using SSO

Available for Enterprise plan customers. Please contact support@prezly.com if you wish to know more.

Single Sign-On (SSO) is a system that allows users to access multiple applications or websites using a single set of credentials. Within Prezly, SSO means that the authentication of an Enterprise plan user is outsourced to their organization's system.

  1. From the Prezly login screen, click on Sign-in using SSO
  2. In the next screen, enter the email address you use with Prezly then click on Sign in with SSO
  3. You will then be redirected to your organization's SSO verification page (please follow the steps as directed). Completing this will bring you into your Prezly account.

For SSO issues, please work directly with you internal IT.

It will not be possible for a user under this arrangement to switch to any other method.

 

 

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