Help

Contact activity & reporting

You can view a summary of interactions, as well as detailed statistics of a specific contact directly from their Contact Preview.

In the upper section of the Contact Preview, you will see:

  • A summary of how many emails were sent to the contact
  • The percentage activity of their interaction with your communications
  • The last time they were contacted

Under the Emails tab, you can

  • See all the campaigns or pitches sent to your contact
  • View all sent emails, or use the dropdown filters to view based on campaign status
  • View the specific reason of undelivered or bounced activities

Under the Activity tab, you can see a history of updates made to the contact, site and stories activity, unsubscribes, and more.