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At Prezly, we take pride in offering top-notch customer support that goes above and beyond. Our dedicated team is here to assist you every step of the way, whether you have a question, need technical assistance, or simply want to provide feedback.
A Great Alternative To Email Blast Systems. The team is supportive and helpful and customer service is top notch. I had been sending out press releases for years using Constant Contact and iContact but was introduced to Prezly by a business associate. I think it is a great option to manage all PR contacts on multiple lists, tag them by media type or client, set up newsrooms, add in photography and blast out. You can also track who is opening your releases and pitches. Some of the features don't really work like seeing who is clicking through to a client website or who has opened pitches but I am sure they are working on that.
We are saving time by using Prezly, we are distributing huge files without worries of them bouncing back and we are easily targeting the right audience by using Prezly. We have used Prezly for more more than 3 years now and we are happy with the service
Prezly is a PR-professional's best friend. Prezly is an all-in-one, streamlined PR solution. The software is user friendly and intuitive. The team is really always available: anywhere and anytime.
One of the key benefits is Prezly's support team. You can just use the live chat option and somebody will always be there to respond your question and help.
Our main tool for reaching our contacts. Ease of use, great contacts list, nice tracking over coverage ratio per user, stories and online versions of press releases. The Team is very open to feedback and quickly comes with solutions.
Perfect for our needs. Insights in open rate and click rate Very easy to create a press reslease with all sort of integrations like YouTube video's and sociale media posts. They keep adding new features with frequent updates They respond very fast if you encouter a problem importing contacts can be complicated, but they are fixing that In the beginning the software can be overwhelming (but they offer live demo's)
User-friendly system that makes keeping in touch easy peasy. Prezly is a very user-friendly system. Uploading lists that you have made over the years, making attractive press files, selecting and contacting journalists, the system does it all. It's quick, it's updated regurlarly, the help desk is swift and friendly if ever you need them. In the beginning (4 years ago), there were items that didn't feel very fluent. The help desk helped sort this out, and prezly changed those items over the years. I'm happy with this software.
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